Event Sales Manager/ Senior Event Sales Manager (DOE) – Salt Lake City, UT On-Site (Not Remote)

Salary: 70k-90k plus PFP

RMC, the world’s most innovative Destination Management Company, and Global Stevie Award Winner for Great Employers, as well as a proud Fortune 5000 company, is searching for a Sales Manager/ Senior Sales Manager (DOE). This is an exceptional opportunity for someone to establish a career with this premier organization.

The position will be based in Salt Lake City, UT. We require our Event Sales Manager to live and breathe in the Salt Lake City or the daily commutable vicinity.

We are interested in candidates who are looking for long term employment and an opportunity to progress in your career.

Main Duties and Responsibilities:

• Independently prospect, respond to RFP’s, and work closely with existing clients and hotel partners to develop, propose, sell and close programs under supervision as noted above.
• Respond to incoming leads for group business, within 24 hours of initial inquiry.
• Develop creative proposals, contracts and site inspection collateral and tailor them to meet the needs of specific program requests and RFP’s.
• Build and maintain relationships with local vendors such as activity, restaurant, and venue suppliers.
• Assist with preparation and implementation of annual office sales plan that details revenue projections and other goals established by guidelines from the Executive Team.
• Establish positive and lasting relationships with clients, (corporate direct, Association and Incentive) and hotels
• Serve as lead sales staff for site inspections as directed.
• Upsell the client on RMC services when appropriate.
• Develop and maintain a comprehensive understanding of all products RMC offers including pricing, descriptions, theme events.
• Must be experienced in maintaining strong client relations in order to develop and continue repour to maintain and ensure repeat business.

The ideal candidate must have:

• A minimum of three to five years experience in business development or sales.
• Destination Management or hospitality industry preferred.
• Bachelor’s degree from an accredited college or university in business management, marketing, or related discipline.
• Effective oral and written communication skills, excellent interpersonal skills, and problem-solving skills.
• Proficient computer skills – including both hardware management and software familiarity; including Microsoft Office – Word, Excel, and Power Point.
• Ability to meet deadlines, prioritize and perform a wide variety of tasks over the course of the workday; must be accurate and conscientious.
• Strong background in negotiation skills required.

Compensation / Benefits:

• Competitive compensation plan
• Excellent benefit package offered

General Manager (DOE) Colorado Springs, CO

RMC, the world’s most innovative Destination Management Company, is searching for a General Manager (DOE). This is an exceptional opportunity for someone to establish a career with this premier organization.

The position will be based in Colorado Springs, CO. We require our General Manager to live and breathe in Colorado Springs, or the commutable vicinity.

We are interested in candidates who are looking for long term employment and an opportunity to progress in your career.

Salary: 105k-145k (DOE) plus PFP

Overview:

The General Manager duties supervise all sales managers, operation managers, and directors in their respective region. Includes overseeing day to day operations, assisting with the development of sales plans, assisting with the development of proposals, work schedules, maintaining and developing good client relationships, and leading the development and implementation of effective strategy to grow and maintain RMC’s DMC market share in each of its region.

Essential Functions:

Sales and Operations Strategy

Client Relations

Internal and Administrative

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

Minimum Qualifications:

• Destination Management experience; including event and program sales and/or operations experience

• Operations Management background required

• Previous background in planning and scheduling preferred

• Previous supervisory experience required; including, consistent applications of appropriate leadership and guidance to subordinate sales staff, considering their individual skills and abilities, office and corporate sales goals, and corporate sales strategies.

• Well versed with both client and vendor negotiations and development and fostering of new and existing relationships.

• Experience with general HR practical experience preferred.

• Sharp analytical, organizational, and problem-solving skills required.

• Must be detail orientated

• Ability and desire to be able to communicate related concepts/issues to individuals at all levels within the reporting structure.

• Effective oral and written communication skills; excellent interpersonal skills, and problem-solving skills. This includes the ability to develop written client proposals, contracts, and other written documents with minimal oversight and supervision.

• Email proficiency skills are required – this includes the ability to compose and communicate effective, and professional messages to superiors, counterparts, subordinates, clients, partners, and anyone else communications are exchanged while representing RMC.

• Proficient computer skills, including smart phone applications – including both hardware management and software familiarity, including Word, Excel and PowerPoint for presentations, along with various web and cloud-based file management, storage, and program development systems. Must be proficient with keyboarding skills to 40-60 words per minute.

• Ability to think innovatively and offer suggestions to RMC’s Executive Team, which would be introduced to streamline processes in place

• Excellent technical skills and high-level energy, motivation, positive attitude, and the ability to be creative in process development and implementation

• Must have valid driver’s license

PHYSICAL REQUIREMENTS

· Positions requires physical activities but are not limited to climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, finger use, grasping, and hearing, and seeing.

· Must be able to exert up to twenty-five (25) pounds, in the amount of force needed to lift, carry, push, pull, or otherwise move objects up to 25 pounds, up to 50 pounds aided.

· The employee is required, on a regular basis, to carry objects in his or her arms or on the shoulder(s), up to 25 pounds unaided or 50 pounds aided.

· Ability to stoop, bend, and climb stairs and ladders as required to perform assigned job function.

· Ability to view a computer screen for long periods of time.

· The job requires expressing ideas by the spoken word to communicate, understand and clarify needs expectations and requirements, this is a clear requirement of the effective communication component of the job function.

· Listening: The job requires the perception of speech and the nature of sounds in the air in order to communicate understand and clarify needs, expectations, and requirements, this is a clear requirement of the effective communication component of the job function.

· Manual dexterity for operating computer and other office equipment.

EEOC Employer

Competitive Salary plus Pay for Performance incentive plan

Excellent Benefits

Job Title: Regional General Manager

Location: Must be either Salt Lake City based or Denver based

Travel: Extensive – up to 100%

Exemption Status: Exempt

Reports to: Chief Operating Officer (COO)

Direct Reports: General Managers/Assistant General Managers

Salary: $140,000 – $155,000, with Pay for Performance Incentive Plan (PFP)

About RMC:

At RMC, we transform ordinary events into extraordinary experiences. As a premier Destination Management Company (DMC), we pride ourselves on delivering exceptional services across diverse destinations. Our commitment to innovation, excellence, and client satisfaction sets us apart.

Job Overview:

The Regional General Manager is a hands-on leadership role that blends operational oversight, sales, strategic planning, and team mentorship. This position works closely with General Managers (GMs), Sales, and Operations teams across destination offices to ensure seamless execution of programs, operational excellence, and profitability. The role requires high travel, adaptability, and a commitment to fostering a culture of accountability, collaboration, and success.

Key Responsibilities

Sales & Operational Leadership

Hands-On Engagement:

• Actively work with their GMs and teams to provide mentorship, sales & operational support, and guidance.
• Step into acting GM roles when necessary to ensure continuity during vacation, transitions or absences.

Program Excellence:

• Support Sales & Operations teams in planning, executing, and managing client programs to deliver exceptional service.
• Collaborate with destination offices to maintain and elevate program quality and consistency.

Operational Strategy:

• Align and implement company-wide operational strategies across all destination offices.
• Regularly assess office operations, identify gaps, and recommend solutions for improvement.

Office Performance:

• Conduct weekly/daily reviews of revenue, profitability, and operational efficiency.
• Provide actionable insights and recommendations to improve performance and profitability.

Leadership & Culture

Team Development:

• Mentor and grow talent within the organization, fostering a pipeline for leadership succession.
• Create a culture of collaboration, accountability, and high performance across destination offices.

High-Touch Leadership:

• Build strong relationships with teams through frequent travel and engagement.
• Promote unity and shared purpose by embodying the company’s vision, mission, and values.

Adaptability:

• Flexibly navigate roles and responsibilities, stepping into different positions to meet business needs.
• Provide leadership in fast-paced and dynamic environments, ensuring calm and decisive decision-making.

Process Improvement & Innovation

Operational Optimization:

• Identify and implement new processes, technologies, and training to improve efficiency and team performance.
• Lead initiatives to streamline workflows and enhance organizational effectiveness.

Emerging Opportunities:

• Research and recommend new destinations for potential office openings.
• Provide insights on growth opportunities, alliances, and partnerships to the COO/CGO.

Client & Partner Relations

Professional Representation:

• Represent RMC with clients, vendors, and partners to maintain and build strong relationships.
• Ensure sales & operational alignment with client expectations and RMC standards.

Performance Reporting:

• Present weekly/daily updates to the COO on office performance, sales & operational insights, and challenges.
• Highlight opportunities for growth and areas for improvement in sales & operations.

Key Performance Indicators (KPIs):

• Operational Efficiency: Achieve or exceed efficiency targets across destination offices.
• Profitability: Drive consistent improvements in office-level revenue and profitability.
• Employee Engagement: Maintain high employee satisfaction and retention rates.
• Client Satisfaction: Ensure consistently high client satisfaction scores through exceptional service delivery.

Qualifications:

• Bachelor’s degree in business administration, Hospitality, or related field (preferred).
• 8-10 years of senior-level sales & operations experience, preferably in destination management or hospitality.
• Proven ability to lead and inspire high-performing teams in dynamic environments.
• Strong sales and program support experience with a client-focused approach.
• Exceptional organizational, problem-solving, and decision-making skills.
• Ability to travel extensively and work flexible hours as needed.
• Possess active driver’s license

Leadership Core Competencies

Hands-On Leadership:

• Willingness to work alongside teams to achieve goals and overcome challenges.

Effective Communication:

• Clearly articulate expectations, actively listen, and build trust with internal and external stakeholders.

High-Touch Engagement:

• Foster a sense of unity and shared purpose through frequent team interaction.

Adaptability & Flexibility:

• Navigate varying roles and responsibilities with confidence and poise.

Operational Excellence:

• Drive accountability and efficiency through direct involvement in processes.

Strategic Thinking:

• Anticipate challenges and develop solutions that align with company goals.

Team Development:

• Mentor, coach, and build a leadership pipeline for future success.

Business Acumen:

• Analyze operational data to make informed, impactful decisions.

Physical Requirements:

• Ability to engage in physical activities, including standing, walking, and light lifting (up to 25 lbs.).
• Prolonged periods of sitting and working at a computer.
• Frequent travel to destination offices and event sites.

Join Our Team

At RMC, we foster a culture of innovation, excellence, and professional growth. We offer competitive benefits and compensation packages, a Pay for Performance Incentive Plan, and a dynamic work environment that encourages creativity and collaboration.

Note: This job description is not exhaustive; additional duties apply to meet the evolving needs of our organization.

Ready to Elevate Destination Experiences?

If you’re passionate about leadership, sales & operations, innovation, and crafting unforgettable experiences, RMC welcomes you to join our team! Embrace this opportunity to shape the future of destination management. Apply now and let your journey begin.

Operational Systems Director

Join RMC – Elevate Destination Experiences, Expand Your Horizon

Title: Operational Systems Director

Location: Denver/Remote Hybrid

Reports to: Chief of Staff

Salary Range: $130,000 – $160,000 DOE + PFP (Pay for performance)

Job Summary:

As the Operational Systems Director, you will lead the strategy, development, and management of RMC’s technology ecosystem, ensuring seamless integration between business operations, sales, finance, and event execution. You will drive innovation in AI, automation, and new technologies, leveraging cutting-edge systems to enhance operational efficiency, optimize data-driven decision-making, and future-proof the company’s technology infrastructure. This role requires a forward-thinking leader with strong strategic, analytical, and technical expertise to support RMC’s continued growth and innovation.

Key Responsibilities

Technology & Systems Strategy:

• Develop and implement a future-focused technology roadmap that aligns with RMC’s business goals and drives operational efficiencies.
• Identify, evaluate, and implement AI-driven solutions and emerging technologies to enhance automation, data insights, and customer experience.
• Ensure seamless integration of Salesforce, Event Cost Sheet (ECS), Payhawk, Netsuite, Celigo, and Docebo LMS to optimize business operations.
• Drive interoperability between platforms through APIs, automation, and scalable system architectures.
• Provide executive-level insights on system performance, efficiency opportunities, and data-driven decision-making.

Innovation & AI Integration:

• Research and introduce AI-powered analytics, predictive modeling, and process automation to enhance efficiency and profitability.
• Implement AI-driven chatbots and automation to improve customer and internal user experiences.
• Leverage machine learning models to enhance forecasting, sales conversion rates, and operational decision-making.
• Explore and integrate emerging event technologies, such as real-time data analytics, event solutions, and smart management tools.

System Development, Integration & Security:

• Lead the continuous development, refinement, and optimization of RMC’s ECS, Salesforce, and financial integration systems to drive efficiency and accuracy.
• Develop automated workflows and business intelligence tools that provide real-time insights into sales, event execution, and financial performance.
• Oversee IT security policies, ensuring compliance with data protection regulations (GDPR, CCPA, PCI-DSS) and mitigating cybersecurity risks.
• Establish disaster recovery plans and proactive security measures to protect company and client data.

Leadership & Collaboration:

• Support and mentor a team of Operational Systems Manager, Systems Administrator, and Supplier Relations Data Management Governance staff.
• Work closely with executive leadership, sales, operations, and finance teams to align technology initiatives with business objectives.
• Foster a culture of innovation, digital transformation, and continuous learning within the organization.
• Partner with third-party technology providers, consultants, and vendors to negotiate contracts and optimize service offerings.

Process Optimization & Training:

• Design and implement AI-powered training modules and learning pathways in Docebo LMS to improve company-wide tech literacy.
• Create data-driven KPI dashboards and reports that provide leadership with real-time operational insights.
• Streamline event budgeting, sales tracking, and reconciliation processes through system automation and predictive analytics.
• Lead internal training and development initiatives to enhance company-wide adoption and optimization of systems.

Qualifications & Experience:

• 5+ years of experience in systems management, IT leadership, or digital transformation roles, preferably in event management, hospitality, or technology-driven industries.
• Proven expertise in Salesforce, ERP systems (e.g., Netsuite), financial reconciliation tools (e.g., Payhawk), and API-driven integrations.
• Strong knowledge of AI technologies, machine learning, and automation tools.
• Experience in business intelligence (BI), data analytics, and KPI-driven decision-making.
• Deep understanding of cybersecurity best practices, cloud architecture, and IT infrastructure.
• Demonstrated success in leading cross-functional teams, technology rollouts, and enterprise-wide system adoption.
• Bachelor’s or Master’s degree in Information Systems, Computer Science, Business Technology, or related field.
• Strong communication, problem-solving, and strategic planning skills.

Preferred Skills & Certifications:

• Salesforce Administrator or Architect Certification
• AI & Machine Learning Certifications (Google AI, IBM Watson, AWS AI)
• PMP (Project Management Professional) Certification
• Experience with automation tools like Celigo, Power Automate, or UiPath

Join Our Team

At RMC, we foster a culture of innovation, excellence, and professional growth. We offer competitive benefits and compensation packages, a Pay for Performance Incentive Plan, and a dynamic work environment that encourages creativity and collaboration.

Note: This job description is not exhaustive; additional duties apply to meet the evolving needs of our organization.

Ready to Elevate Destination Experiences?

If you’re passionate about innovation, and crafting unforgettable experiences, RMC welcomes you to join our team! Embrace this opportunity to shape the future of destination management. Apply now and let your journey begin.

Interested candidates should apply via linkedin through the following link: (99+) Operational Systems Director | RMC- Destination Management Company | LinkedIn