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Sales & Operations Coordinator – Santa Fe, NM

Location: RMC Destination – Santa Fe, NM

We require the Sales & Operations Coordinator to live and breathe in Aspen, or the commutable vicinity.

Full-Time, Salaried

JOB SUMMARY:

The Sales and Operations Coordinator role is a position that allows the new team member to gain hands-on experience in both sales and operations aspects at RMC.

The initial six to nine months will focus on acquiring foundational knowledge of the job functions in operations and sales, adapting to the specific needs of the destination determined by the General Manager.

This position offers a clear career progression pathway, leading to potential growth in either the sales or operations domain within RMC.

The Sales & Operations Coordinator must live and breathe in Santa Fe or daily commutable area. This is not a remote position.

The ideal candidate must have:

• Administrative experience
• Destination Management or hospitality industry preferred.
• Effective oral and written communication skills, excellent interpersonal skills, and problem-solving skills.
• Proficient computer skills – including both hardware management and software familiarity; including Microsoft Office – Word, Excel, and Power Point.
• Ability to meet deadlines, prioritize and perform a wide variety of tasks over the course of the workday; must be accurate and conscientious.
• Preferred: Bachelor’s degree from an accredited college or university in business management, marketing, or related discipline.

Compensation / Benefits:

• $55-67,500K
• Excellent benefit package offered

Please click the ‘Apply Now’ button below to submit your resume.

Join our team at RMC, the world’s most innovative Destination Management Company!

We’re seeking a passionate and driven Event Operations Manager/Senior Event Operations Manager in our Aspen, CO location. This is your chance to establish a rewarding career with a premier DMC dedicated to excellence.

About the Role:

As our Event Operations Manager or Senior Events Operations Manager (DOE), you’ll be the architect of success, responsible for crafting and executing flawless client programs and events amidst the stunning backdrop of Aspen, CO. From building strong relationships with key stakeholders to overseeing every aspect of event operations, you’ll play a pivotal role in delivering unparalleled experiences. Plus, with opportunities for growth and advancement, this role offers a pathway to long-term success and fulfillment.

What We’re Looking For:

• Destination Management Expertise: Bring your experience in project management, coupled with a minimum of three to five years in event or hospitality operations.
• Relationship Building: Cultivate meaningful connections with clients, partners, and suppliers, showcasing your excellent communication and negotiation skills.
• Educational Background: A bachelor’s degree in business administration, hospitality management, or a related field is preferred, but we value a combination of education and experience.
• Tech Savvy: Excel in modern technology, including Microsoft Office tools like Word, Excel, and PowerPoint, ensuring efficiency and accuracy in your work. Salesforce is a plus but not required.
• Passion for Excellence: Thrive in a fast-paced environment where attention to detail and a dedication to excellence are paramount.
• The Event Operations Manager or Senior Events Operations Manager (DOE) must live and breathe in Aspen or the daily commutable vicinity.

Compensation and Benefits:

We offer a competitive compensation plan and an excellent benefits package, ensuring your hard work is rewarded and your well-being is prioritized. Plus, as an equal opportunity employer, we’re committed to fostering an inclusive and diverse workplace where everyone has the opportunity to succeed.

• Salary 65k-95k DOE plus Pay for Performance Plan

Are you passionate about sales and creating memorable experiences and ready to launch your career to new heights?

Join us at RMC , we’re more than just a Destination Management Company – We’re pioneers in crafting unforgettable experiences for our clients. From breathtaking events to seamless travel logistics, we excel in delivering excellence at every turn.

As part of our Salt Lake City team, you’ll have the opportunity to:

Essential Responsibilities include:

• Independently prospect, respond to RFP’s, and work closely with existing clients and hotel partners to develop, propose, sell, and close programs.
• Respond to incoming leads for group business within 24 hours of the initial inquiry.
• Develop creative proposals, contracts, and site inspection collateral tailored to meet the needs of specific program requests.
• Build and maintain relationships with local vendors such as activity, restaurant, and venue suppliers.
• Assist with the preparation and implementation of the annual office sales plan.
• Establish positive and lasting relationships with clients and hotels.
• Serve as the lead sales staff for site inspections as directed.
• Upsell clients on RMC services when appropriate.
• Develop and maintain a comprehensive understanding of all products RMC offers.
• Maintain strong client relations to ensure repeat business.

What We’re Looking For:

• 3-5 years of experience in business development or sales.
• Experience in Destination Management or the hospitality industry preferred.
• Bachelor’s degree in business management, marketing, or related discipline, or equivalent experience
• Effective communication, interpersonal, and problem-solving skills.
• Proficiency in computer skills, including Microsoft Office Suite.
• Strong negotiation skills and ability to meet deadlines.
• The Sales Manager/Senior Sales Manager (DOE) must live and breathe in Salt Lake City or daily commutable distance.

Why Join Us?

Be part of a pioneering company that delivers exceptional experiences.

Collaborate with a passionate team dedicated to excellence.

Competitive salary and benefits package.

Opportunities for growth and development in a thriving industry.

If you’re ready to take your sales career to new heights and be part of something extraordinary, apply now! Join us in creating unforgettable experiences for our clients in Salt Lake City and beyond.

Salary 65k -95k plus Commission

Please click the ‘Apply Now’ button below to submit your resume.

Sr. Sales Manager/Director of Sales

Join RMC – Elevate Destination Experiences, Expand Your Horizon

Location: Lake Tahoe/Reno

Exemption status: Exempt

Reports to: General Manager/Vice President

Salary: $80,000 – $105,000 (DOE), plus Pay for Performance Incentive Plan (PFP)

About RMC:

At RMC, we transform ordinary events into extraordinary experiences. As a premier Destination Management Company (DMC), we pride ourselves on delivering exceptional services across diverse destinations. Our commitment to innovation, excellence, and client satisfaction sets us apart.

Overview:

Are you passionate about driving sales and nurturing relationships in the dynamic world of destination management? We are seeking a visionary sales professional to support our continued growth and be a driving force within the local RMC office, in converting leads, developing new business and providing exceptional experiences for our partners, vendors and clients. This pivotal role will collaborate closely with their General Manager/VP, supporting destination sales initiatives and ensuring the highest standards of service across the RMC portfolio.

Key Responsibilities:

Sales Leadership and Operations:

• Destination Mastery: Immerse yourself within your assigned office/market, converting leads into revenue and orchestrating seamless operations.
• Elevating Partner Relations: Collaborate with your GM/VP to establish benchmarks, ensuring RMC’s Hotel Partner relationships are globally recognized as “Best in Class.”
• Signature Event Creation: Innovate and craft unique experiences in conjunction with local and support teams and partner hotels, setting new industry standards.
• Site Inspection Excellence: Facilitate and support your local team in defining, planning and implementing “best in class” standards for upcoming site inspections, enhancing client experiences.

Client Relations:

• Relationship Cultivation: Foster enduring relationships with clients, ensuring unparalleled satisfaction and fruitful collaborations.
• Tailored Solutions: Customize RMC DMC services to align precisely with client needs, delivering personalized and impactful solutions.
• Networking and Market Presence: Represent RMC at industry conferences, networking events, and client engagements to expand our market presence.

Essential Qualifications:

Education & Experience:

• Bachelor’s degree or equivalent experience demonstrating business acumen.
• Minimum 5 years in event management or hospitality sales within a luxury setting.

Qualifications:

• In-depth understanding of luxury events and activities sales in a hospitality setting.
• Proven track record in sales, business development, and strategic planning.
• Strong leadership skills with experience managing teams and driving results.

Skills & Abilities:

• Initiative and Problem-Solving: Thrive in initiating and resolving challenges effectively.
• Consultative Sales Approach: Expertise in selling event services and activities across diverse destinations.
• Technology Proficiency: Advanced skills in Salesforce, MS Office suite, and various cloud-based systems.
• Excellent Communication: Articulate communicator, adept at negotiation and relationship management.
• Adaptability to Travel/Hours: Openness to travel, evening and weekend working hours, if needed.

Physical Requirements:

• Ability to perform physical activities related to the job, including mobility, lifting, and dexterity.
• Clear communication skills, both verbal and written.
• Proficiency in using office equipment and computers for extended periods.

Join Our Team:

At RMC, we foster a culture of innovation, excellence, and professional growth. We offer competitive benefits and compensation packages, a Pay for Performance Incentive Plan, and a dynamic work environment that encourages creativity and collaboration.

Note: This job description is not exhaustive; additional duties apply to meet the evolving needs of our organization.

Ready to Elevate Destination Experiences?

If you’re passionate about sales, innovation, and crafting unforgettable experiences, RMC welcomes you to join our team! Embrace this opportunity to shape the future of destination management. Apply now and let your journey begin.

Interested candidates should submit their resume and a cover letter outlining their relevant experience and interest in the role.

Please click the ‘Apply Now’ button below to submit your resume.

Are you ready to lead our national sales efforts and drive revenue growth for a premier Destination Management Company? RMC is seeking an ambitious and dynamic Director of National Sales to elevate our market presence and expand our client base. 

Who we are: At RMC, we are more than just a Destination Management Company – We’re pioneers in crafting unforgettable experiences for our clients. From breathtaking events to seamless travel logistics, we excel in delivering excellence at every turn. As we continue to evolve and grow, we need a strategic sales leader to join our NSO Team and propel us to new heights. 

The Opportunity: As the Director of National Sales, you will play a pivotal role in shaping our sales strategy and driving business development initiatives across the country. Reporting directly to the Chief Sales Officer, you will have the autonomy to lead your territory while collaborating with internal teams to achieve our sales objectives. This isn’t just a job – it’s an opportunity to make a significant impact in a dynamic and thriving organization. 

Key Responsibilities include: 

• Proficient in client negotiations, business development, and relationship management.
• Strong analytical, organizational, and problem-solving skills, with acute attention to detail.
• Effective communication skills, both verbal and written, including the ability to craft professional proposals and documents independently.

Requirements: 

• Demonstrated experience in DMC and/or hotel national sales, with a strong network of managed accounts.
• Proficient in client negotiations, business development, and relationship management.
• Strong analytical, organizational, and problem-solving skills, with acute attention to detail.
• Effective communication skills, both verbal and written, including the ability to craft professional proposals and documents independently.
• Proficiency in email communication and various software applications, including Microsoft Office suite and Salesforce (desired).
• Innovative thinking and proactive approach to business growth.
• Bachelor’s degree in business administration, hospitality management or from a related field from an accredited college or university.
• A minimum of 5 years prior experience in event or hospitality sales required.
• Must have flexibility and ability to travel frequently.

Join us in shaping the future of experiential travel and events. Apply now to become our next Director of National Sales and embark on an exciting journey with RMC. 

Equal Opportunity Employer 

Salary commensurate with experience 

Base 95k – 125k

Pay For Performance Plan (Commission structure)

Health Benefits & 401k

Event Sales & Operations Coordinator – Denver, CO

RMC, the world’s most innovative Destination Management Company, is searching for a Sales & Operations Coordinator. This is an exceptional opportunity for someone to establish a career with this premier organization.

The position will be based in Denver, CO. We require our Sales & Operations Coordinator to live and breathe in Denver, or the daily commutable vicinity.

We are interested in candidates who are looking for long term employment and an opportunity to progress in your career.

OVERVIEW:

The role of Sales and Operations Coordinator is a position that allows the new hire to obtain practical experience with both the sales and operations aspects within RMC. The first six to nine months of employment will be focused on learning the basics of the job function on both operations and sales processes, based on where the greatest need is within that particular destination determined by the General Manager. This role provides a career progression path which can evolve either into the sales arena or the operations realm with RMC.

ESSENTIAL FUNCTIONS:

• Assist in general office duties to assist both Sales and Operations teams.
• Assist at events
• Manage day to day needs of office; ordering supplies, toiletries, maintenance requests as directed by teams.
• Scheduling IT appointments as needed and directed by teams.
• Assisting in managing of Insurance Certificates with partners.
• Responsible for checking mail and delivering it to appropriate team members in a timely manner.
• Assisting with errands that are needed for the office as directed.
• Assist Sales and Operation Managers on site tours and preparation for site tours as directed.
• Assist Operations Managers with final billing and gathering final invoices from all vendors.
• Assist in turning in check requests for all billing on programs where needed as directed.
• Coordinating with the Sales Manager when turn-over occurs with the Operations Manager; this includes assisting with program elements that need contracts or re-confirm holds and guarantees.
• Helping the Operations Manager understand when guarantee deadlines are.
• Weekly calendar of holds to get back to vendors with and ensuring that we are releasing items when needed.
• This position is to work with the Operations Manager on staffing, the shell of the work schedule and assisting with the arrival and departure manifests.
• Assist Operations Manager in preparing for pre-cons – binding work schedules, arrival and departure manifest, amenities for clients and needs that may arise from the Operations Manager
• Assist with event staff in coordination with the Operations Manager, this includes:
• Staffing
• Completion of time sheets
• Uniforms

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. This position will be required to follow any other job-related instructions and to perform any other job-related duties.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Sharp analytical, organizational, and problem-solving skills required.
• Must be detail oriented.
• Ability and desire to be able to communicate related concepts/issues to individuals at all levels within the reporting structure.
• Must represent RMC professionally as heavy interaction will be needed from an organizational perspective.
• Effective oral and written communication skills; excellent interpersonal skills, and problem-solving skills. This includes the ability to develop written client proposals, contracts, and other written documents with minimal oversight and supervision.
• Email proficiency skills are required – this includes the ability to compose and communicate effective and professional messages to superiors, counterparts, subordinates, clients, partners, and anyone else communications are exchanged while representing RMC.
• Proficient computer skills, including smart phone applications – including both hardware management and software familiarity, including Word, Excel and PowerPoint for presentations, along with various web and cloud-based file management, storage, and program development systems.
• Must be proficient with keyboarding skills to 40-60 words per minute.
• Ability to think innovatively and offer suggestions to RMC Team which would be introduced to streamline processes in place.
• Excellent technical skills and high-level energy, motivation, positive attitude, and the ability to be creative in process development and implementation.
• Must have valid driver’s license.

EDUCATION AND EXPERIENCE

Education:

• Bachelor’s degree from an accredited college or university; General Studies, Management, or Hospitality Field or any other field which displays a business management or organizational acumen or a combination of experience and education.

Experience:

• A minimum of one to three years hospitality background or general administration background, previous experience with DMC industry preferred.

An equivalent combination of education and experience may be determined acceptable by RMC Executive Team to meet the education and experience requirements of this position, depending on specific skill sets held.

PHYSICAL REQUIREMENTS

• Positions requires physical activities but are not limited to climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, finger use, grasping, and hearing, and seeing.
• Must be able to exert up to twenty-five (25) pounds, in the amount of force needed to lift, carry, push, pull, or otherwise move objects up to 25 pounds, up to 50 pounds aided.
• Ability to stoop, bend, and climb stairs and ladders as required to perform assigned job function.
• Ability to view a computer screen for long periods of time.
• The job requires expressing ideas by the spoken word to communicate, understand and clarify needs expectations and requirements, this is a clear requirement of the effective communication component of the job function.
• Listening: The job requires the perception of speech and the nature of sounds in the air in order to communicate understand and clarify needs, expectations, and requirements, this is a clear requirement of the effective communication component of the job function.
• Manual dexterity for operating computer and other office equipment.

Salary: 55k – 72k

Benefits