Regional Senior Sales Manager
Big Sky, Montana
As a true native of Jackson Hole, Eliza brings her 15+ years of relationships with her, as well as an extensive “little black book” filled with the best experiences you can find throughout the local area.
After graduating from the University of Miami with a Bachelor of Arts degree in History, she lives by the saying, “you don’t’ know where you’re going unless you know where you’ve been.” Eliza’s passion for curating once-in-a-lifetime events and experiences for her clients continues to grow and flourish, and she is thrilled to now expand her reach to encompass Big Sky, Montana – which she calls “one of the best kept secrets in the West.’
Outside of her professional career, Eliza loves spending time with her husband Levi, son Bodie, and two dogs: Hudson and Ridley – and you can almost always find her outside, soaking up the sunshine, on or near a body of water, or tending to her garden at home.
Director of Marketing
Marketing
Erin brings a broad perspective of the hospitality & event industries to her position as Director of Marketing at RMC. She graduated from Missouri State University with a degree in Entertainment Management and a minor in Art & Design. Erin honed her customer service skills as the Front Office Supervisor for the Ritz-Carlton St. Louis, where she was recognized twice as the Five Star Employee of the Quarter. She then went on to work as a Travel Director for Maritz before relocating to Vail and joining the RMC Team, as Operations Manager. During her two years in Vail, Erin contributed to the office’s success and assisted Vail in winning the ‘RMC Office of the Year’ award in 2013. In 2015, Erin moved back to her hometown of St. Louis, Missouri, and joined RMC’s Creative Development department. After 6 years of creating unique and exquisite event concepts for clients, Erin is now an integral part of RMC’s Marketing Team and oversees the department as Director.
In her free time, Erin enjoys spending time with her husband Jeremy, their daughter Sophie and dog Juniper, doing triathlons, and pouring over interior design trends on Pinterest (where one of these days she’ll actually attempt a project that she’s pinned).
Georgia is a southern girl from New Orleans with roots in San Francisco, excited to be back on the West Coast! Graduated from LSU as a biology major and psychology minor, and most of her professional experience is actually in the medical field. She has varied experience in the hospitality industry, including event planning for a biomedical research facility and several positions in the restaurant industry. With a lifetime of knowledge from observing and helping her mother with her business as a luxury property manager and interior designer, she found her skills more useful in collaborative and creative outlets.
In her free time, she loves to swim, hike, and run outdoors (the California weather is going to make that a lot more enjoyable). She values family above all, and nothing brings her greater joy than entertaining and cooking for them! Social and fun-loving, she is always up for meeting new people and bringing friends together.
General Manager
RMC Events
Over twenty years of international experience in the resort and event management industry contributes to Gretchen’s expertise in providing the most discerning clients with exceptional special events. Her work has taken her around the world, from California, and Utah to Canada, England, and Japan where she organized events ranging in size from 20 to 10,000 attendees. In 2004, she earned the designation of Certified Meeting Professional and is still recognized with this title.
Gretchen was awarded a Bachelor of Arts degree in Business Administration with a minor in International Relations by the University of San Diego and she was awarded a Bachelor of Science degree in Communicative Disorders by Utah State University.
General Manager
Park City, Utah
Guy came to RMC with over twelve years of experience in event planning, brand development, and celebrity talent relations. He spent a number of years managing some of the biggest musical acts in Hollywood, coordinating concert tours, product endorsements, and red carpet events. Guy’s background ensured a seamless transition when he entered the destination management industry and joined RMC as an Operations Manager in 2013. After two short years, it became apparent that Guy’s rapport with clients, as well as his background in the negotiations, was suited for a position in sales and he was promoted to Sales Manager for RMC’s Park City and Salt Lake City offices in 2015. As RMC continued to grow, Guy became Director of Corporate Sales in 2019 and is now General Manager.
A Utah native, Guy received his bachelor’s degree in advertising from Pepperdine University and includes skiing, scuba diving, travel, and wine among his interests.
Sales & Operations Coordinator
Aspen, Colorado
Haley studied Event Management at Central Michigan University, where she was awarded the Intern Spotlight Award for forming new supplier relations and creating highly anticipated events at a local winery. After a summer season of wedding coordination at a local resort, Haley dove into corporate incentive planning with an ardent passion. Haley’s mission in life is to be a resident in the places she wants to promote. With her goal to provide the truly unique opportunities only a local would know, Haley could not be happier with exchanging the Great Lakes of Michigan for the Colorado Rocky Mountains.
Sales & Operations Coordinator
Coastal Carolina & Georgia
Hannah, a Colorado native with a degree in biology from San Diego State University, was introduced to the hospitality industry at a young age due to her parents’ involvement in the incentive travel & events industry for almost 20 years. Over the past eight years, she has gained experience as a Brand Ambassador, traveling and supporting various on-site corporate events. In the past year, Hannah expanded her role to Project Manager, where she successfully planned and executed corporate gifting experiences. Through these roles, she realized that her true passion and talent lie in event planning and execution.
Having recently moved to Charleston, Hannah is enjoying the adventure of exploring her new city. In her free time, she loves spending time with friends, going to the beach, and enjoying live music. Her Colorado roots still draw her to skiing, hiking, and spending time with family whenever she visits home.
Corporate Trainer
Human Resources
Minnesota native Hannah Phelan has a story similar to many Park City locals – she came for a visit, fell in love with the spectacular scenery and local culture, and never left. Hannah has been working in the hospitality industry in Park City for over 10 years. When she joined RMC in 2016 as an Operations Manager, Hannah enjoyed building lasting relationships with her clients and vendors in Park City, as well as other RMC destinations. Now as RMC’s Corporate Trainer, Hannah gets to share her wisdom and knowledge with new employees.
When she’s not working, Hannah loves gardening, reading, experimenting in the kitchen, and exploring the Wasatch mountains and lakes with friends and her rescue pups.
General Manager
Jackson Hole, Wyoming
Hannah has a passion for creating great experiences for RMC’s clients, whether through theme events and décor, unique activities or distinctive amenities and gifts. She loves her Jackson Hole community and draws upon her personal relationships with everyone from hotel partners and restaurant managers to mom ‘n pop activity vendors and artists, to best serve her clients. Hannah has a degree in Communications & Public Relations from University of San Francisco, and prior to Jackson, she was part of RMC’s award-winning team in Aspen, Colorado. Outside of the office, Hannah enjoys spending time with family and friends, traveling and participating in a myriad of outdoor activities, including skiing, hiking and anything on water.
Sales Manager
Wine Country, California
Jacob grew up in one of California’s premier destinations, Santa Barbara. His best memories include ocean kayaking and evenings spent with loved ones in the scenic downtown area, exploring restaurants and visiting historic theaters. His love for this American Riviera inspired a passion for the world of hospitality. His work experience in hospitality began with operating the California Wine Festival, followed by several years in guest services at The Four Seasons Biltmore. Upon moving north to Sonoma County, Jacob immersed himself in wine country’s vibrant hospitality industry, operating events at numerous estates and progressing his leadership development at renowned Relais & Chateaux destinations including Hotel Les Mars and three-Michelin starred SingleThread.
Curating unforgettable experiences is a passion of Jacob’s, both in his professional life and at home—he is an avid host and enjoys nothing more than entertaining a group of friends for an evening of food, drink, and lively conversation. When he isn’t cooking up a storm in the kitchen at his Healdsburg home, Jacob can be found hiking in the Jenner Headlands Preserve, hitting the famed slopes of Tahoe, or planning his next trip.
General Manager
Denver, Colorado
Originally from Colombia, Javier spent his formative years between Colombia and Chile. He pursued Hotel Management in Switzerland, which led him to a career in luxury hotels across Switzerland, Qatar, Mexico, and various cities in the United States. With a strong background in sales and event planning, Javier has successfully orchestrated conferences, incentive trips, and social events in these diverse destinations.
Javier is deeply passionate about crafting experiential events, whether attending or planning them. He thrives on bringing together various elements to create a cohesive message and evoke a powerful emotional response.
Fluent in Spanish, English, and French, Javier’s global experience is matched by his personal journey. He met his wife, Alexandra, while working in the Middle East, and together they have two daughters, ages 9 and 6, who were born in Miami. Recently, they’ve returned to Denver after a few years in Texas, eager to embrace Colorado’s outdoor adventures, including skiing and mountain biking, and to immerse themselves in the vibrant local lifestyle.
Senior Sales & Operations Coordinator
Lake Tahoe, California
Jennell Lottinville has a deep passion for the outdoors and sharing all Lake Tahoe has to offer with others. Whether she’s curating and executing special events or building custom itineraries, Jennell finds joy in the challenge of bringing something new to the table and ensuring a seamless client experience. Jennell has held various positions in events, operations and sales with companies such as Hyatt Hotels and Inspirato. She attended Washington State University and earned her bachelor’s degree in Hospitality Business Management. Jennell is a true Pacific Northwesterner – raised in Woodinville, Washington and loves the rain.
Jennell moved to Lake Tahoe in 2017 with her husband, Stephen and loves exploring the Sierras. She is happiest when trail running, skiing, road tripping, backpacking or spending time lakeside with Stephen and their boxer pup, Ford.
Director of National Sales
National Sales
Jill has been in the industry for over 20 years with experience in Event Management including Experiential Design, Marketing and Sales Strategy, most recently at ITA Group. Having lived in Iowa all her life, she is very grateful of the ability to travel to many different places. She loves visiting all types of domestic and international destinations – sun and fun, mountains, cities, and enjoying it just like a local.
Jill also enjoys spending time at her lake-house in northern Iowa and trying new bars and restaurants in the Des Moines area. She is currently serving on the marketing committee for the Great Outdoors Foundation and was the Event Coordinator for the local chapter of the Pancreatic Cancer Action Network. She and her husband Jake are empty nesters with their goldendoodle Riley. Their daughter Keara lives in Boston and their daughter Camryn is studying at Iowa State University.
Senior Sales Manager
Park City, Utah
Born and raised in South Jordan, UT, Jillian has always been surrounded by the Rocky Mountains and everything that comes with it. She has a love of being active and enjoying the outdoors. Her sport of choice was dance, which she began at 3 years old and continued through college at the University of Utah. Although she would have liked to try college in another state, being a Ute fan was in her blood since day one, and couldn’t imagine being on any other football sideline, Go Utes! . While at the university, Jillian got her bachelor’s in Mass Communication and knew she was meant to be in the events & hospitality realm in one way or another. After working her way up and building relationships in town, she consistently designed, planned, and executed events in both Park City & Salt Lake City since 2015. To say she has a love for the luxury resort market is an understatement!
Senior National Sales Director
National Sales
RMC’s Senior National Sales Director is Aspen-based John O’Donovan. John is a 25-year veteran of the luxury hospitality and events industry. He has worked for the world’s top luxury hotel brands, including St. Regis, Ritz-Carlton, and Luxury Collection Resorts. He even worked for RMC previously, as National Sales Director in 2004. John’s experience in both the luxury hotel and corporate event management industries make him a real asset to RMC clients. He understands all stages of the event life cycle and is an expert in the luxury destinations that RMC specializes in.
John is a native of Dublin, Ireland, but has lived state-side since 1993 and became a citizen in 2002. His passions include travel, food and beverage, skiing, cycling, and sailing. He really enjoys any activity that allows him to be outside in the beautiful Rocky Mountains though. He lives his life by his favorite quote by Henry David Thoreau: “Go confidently in the direction of your dreams. Live the life you’ve imagined”.
General Manager
Colorado Springs, Colorado
A resident of the fabulous Front Range of Colorado, John has a passion for creating and sharing memorable experiences. He has nearly 20 years of experience in major event operations, hospitality, and luxury programs, executing programs across Colorado and at global events such as the Olympics, Paralympics, World Championships, and Tour de France.
John enjoys cycling – particularly mountain biking in Colorado’s beautiful Rocky Mountains – as well as hiking, skiing, and anything active. Originally from Georgia and a graduate of UGA with a degree in International Business, John lives in Colorado Springs with his wife and two daughters.
Director of Regional Sales
Regional Sales
Born and raised in Los Angeles County, Josh’s hospitality experience started with food & beverage in high school and expanded into 15 years of management working at amusement parks, restaurants and airports. After pursuing his B.S. in Hospitality Management from the Collins College of Hospitality Management at Cal Poly Pomona, he switched gears into special events. Post-graduation, Josh joined MGM Resorts Event Productions in Las Vegas, where he grew from a Supervisor to an Event Producer, working with a broadscale of events. After six years with MGM, he transitioned to Sales with Blueprint Studios, where he thrived in managing events across the Los Angeles area and later expanded his scope regionally for seven years as a Creative Account Director. Josh has stayed connected to the industry by serving as the President of ILEA for the Las Vegas & Los Angeles Chapters and continues to be connected through various associations.
Josh loves spending time with his family and friends (AKA his Modern Family). You’ll find him enjoying his free time at Disneyland, playing Durak (a Russian card game) with friends, going to the movies, traveling, bidding on auction items and trying new restaurants.
Vice President of Operations
National Operations
Kalyn brings more than ten years experience in event management to RMC, having served corporate, celebrity and professional sports organizations in New York, Chicago, Boston, Nantucket and Aspen. Her responsibilities have ranged from event planning and execution, as well as project and account management, to marketing, brand management, public relations, and even crisis management. Kalyn is detail oriented, is able to handle multiple projects concurrently, and excels under pressure. She has successfully trained and supervised large staff teams, has mentored junior employees and works to ensure communication channels are clear, from her clients down to her staff.
Kalyn holds a degree in communications from the University of New Hampshire Honor’s Program, studied abroad in London, and prides herself on going the extra mile to get a job done well.
Senior Sales Manager
Jackson Hole, Wyoming
Kelli is passionate about building relationships and creating memorable events. Soon after graduating from Luther College, Kelli became an event planner in Park City, Utah, her first event being for Sundance Film Festival. She quickly fell in love with every detail from start to finish that event planning has to offer, especially seeing everything come together at the event. Kelli has been planning events for over a decade, mainly for high-end hotels but most recently for the Art Association planning their Art Fairs.
Outside of the office, you can find Kelli hiking, floating the river, camping and skiing, spending time with friends and family, and exploring new places.
Senior Operations Manager
Wine Country, California
Beginning her career in 2010 as an Event Coordinator for a private wedding planner in the Mid-Ohio Valley, Kelly knew she had found her passion. In 2013, Kelly moved to Sonoma County with the ambition to work in the Napa/Sonoma Luxury Event industry. She started as a tasting room host and climbed the ranks to Sr. Event Manager for a large winery corporation.
With a passion for events and the luxury offered by Sonoma County’s Wine Country, Kelly has big dreams to continue pushing the envelope in this lucrative industry. Her strengths lie in event design and logistics. When Kelly isn’t at work, she enjoys day trips to Mendocino on the weekends and low-key nights at home with friends.